Effective Date:  March 5, 2023
Last Updated:  December 17, 2025

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Sixteen Systems (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

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1. Information We Collect

We may collect the following types of information:
 

Information You Provide Directly

• Name

• Email address

• Phone number

• Details submitted through contact forms or service requests
   

Information Collected Automatically

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• General location data (not precise location)
   

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website performance and user experience. You can adjust your browser settings to refuse cookies if you prefer.
 

2. How We Use Your Information
 

We use your information to:
 

• Respond to inquiries and service requests

• Provide IT support and related services

• Communicate updates or follow-ups

• Improve website performance and user experience

• Maintain security and prevent misuse
   

We do not sell your personal information.
 

3. How We Share Information
 

We do not sell or rent your information. We may share information only in the following circumstances:
 

• With trusted service providers who assist in operating our website or business (e.g., hosting, email services), under confidentiality obligations

• When required by law, regulation, or legal process

• To protect our rights, property, or safety, or that of others
   

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no system can be guaranteed to be 100% secure, and we cannot ensure absolute security of your data.
 

5. Data Retention
 

We retain personal information only as long as necessary to:
 

• Fulfill the purposes outlined in this policy

• Comply with legal or regulatory requirements

• Resolve disputes and enforce agreements
   

6. Your Rights and Choices
 

Depending on your location, you may have rights regarding your personal information, including:
 

• Requesting access to the information we hold about you

• Requesting correction or deletion of your information

• Opting out of certain communications
   

To make a request, contact us using the information below.
 

7. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
 

8. Children’s Privacy
 

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
 

10. Contact Information
 

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
 

Sixteen Systems
Email: support@sixteensystems.com